REFUND POLICY

We take pride in the quality of our work and aim to ensure every customer is satisfied with their order. Because our products are custom-made and produced specifically for each customer, all sales are generally final once production has begun.

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However, if there is an issue with your order—such as a production error, damage during shipping, or a mistake on our part—please contact us within 7 days of receiving your order. We will review the issue and, if approved, offer a replacement, correction, or refund as appropriate.

We do not offer refunds for:

• Customer-provided design errors (spelling, artwork quality, incorrect sizing selections, etc.)

• Change of mind after production has started

• Incorrect information submitted at the time of order

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If your order has not yet entered production, you may request a cancellation or modification, and we will do our best to accommodate it.

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To request assistance, please contact us with your order details and a description of the issue. We are committed to resolving any concerns quickly and fairly.